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The team will look after you well. I had a bad experience with a PCP in the past but I have been thrilled with the service from these people so far. Nothing was too much trouble, Alex was friendly, knowledgeable and it really was service with a smile. Paul gave sound advice and made me feel more comfortable about the PCP procedure.

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Whilst it might not be for everyone the unveiling was exciting — it's not every day you drive away in a gorgeous new car. As expected, professional, friendly, and engaging customer service from all the team at Skoda Redditch, from front of house to the service bays.


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You really do make the burden of car care far easier! I am extremely satisfied with the courtesy and efficiency shown to me at Redditch Volkswagen when I had my car serviced. The staff are so nice they cannot do enough to help you including one of the service staff taking me out in my car to show me how to use some of its accessories.


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  4. They all need a big pat on the back for their customer service skills. My wife and I got our last 3 family cars from VW. The most recent customer experience we received from Mr Jon Deakin and his team in your Redditch branch was nothing short of total excellence, this is a level of customer service we have never experienced before and for that I am eternally grateful. I was already more than happy with VWs service but this has only enforced my customer loyalty. Your sales lady Alexandra Gregory has been extremely helpful from the day we came to look at an up! She has explained everything in detail which was most helpful as I have not changed my car in quite a number of years, obviously cars have changed and she was very patient.

    The service we have received we could not fault, certainly my husband and I would recommend friends and family take a look at Stourbridge Volkswagen before going anywhere else. Thank you.

    As always they were amazing. Ben Lee and John Nunan always make the experience amazing, hence the reason we always come back to Volkswagen and specifically the Wolverhampton dealership! Well done Team : Oh and the car is a beauty. From the first phone call re the possibility of a new car, to its collection on 6th February , I could not have received better service. Emma, two managers and others, made me feel comfortable, valued and all went beyond my expectations. You can be assured of my business, and I trust your success will continue in the future.

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    I have just purchased a citigo. I thought I would like to tell you how much Tom Morgan has helped me and my husband. I must have been one of the worst customer he has dealt with as I changed my mind twice! We wish to thank you for the excellent service we received recently when purchasing our new car.

    It was so refreshing to come into the showroom and be greeted by Ugo. Who was polite, pleasant and understood all our needs. Such a change from previous dealerships who were very pushy. We cannot recommend highly enough. This week I booked my Superb in for unscheduled work. A loan car was conveniently arranged. I was kept informed throughout, Kevin went the extra mile in terms of speaking with the manufacturer to negotiate a significant contribution towards the cost of repair; much appreciated.

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    This care and commitment from your team is why I am on my third Skoda, my partner has had two and we always come to Trust Skoda in Redditch for sales and service. Great work! Dear Daniel, we arrived home in our new vehicle safely. Thank you again to ALL of you Involved in us buying our lovely car. Spacious, comfortable and well-built: the latest Volkswagen Polo is so large and sophisticated that it may well be the only car that you'll need - the only trouble is that it's not much easier to park than the bigger Golf.

    Alternatively, you can save thousands of pounds and choose the previous-generation Polo which is not at all shabby by any standards.

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    Its solid interior ages well and you can still fit adults into the back, although taller passengers will feel cramped. Build a new VW Polo. The Golf's solid and dependable image may not ignite passion amongst car buyers, but it certainly ticks plenty of boxes if you're looking for a practical car. At times it feels like it's been designed to a formula, drawn up to give rear passengers just enough space to be comfortable, to provide a boot that's just large enough for a family, and to deliver just enough power for reasonable acceleration.

    It makes the Golf an excellent all-round car. The interior has a quality feel and excellent levels of equipment. All but entry-level models include adaptive cruise control that maintains a set distance from the car in front, along with air conditioning and a touchscreen.

    Volkswagen Golf buying guide. Build a new VW Golf. A taller version of the Volkswagen Polo, the new T-Cross crossover car brings more space and a higher driving position for not a great deal more money. It's comfortable, nimble, practical and extremely well-equipped, with an 8in touchscreen, wireless phone charging and bright LED lights as standard. If the concept appeals, then the T-Cross is one of the best cars of its type. However, it's so new that there are few used examples around, but you should be able to save on a brand new model.

    Build a new VW T-Cross. As the T-Cross, above , is a taller version of the Volkswagen Polo so the T-Roc is meant to provide all of the benefits of the Volkswagen Golf , along with a higher driving position and larger boot. It does this well, managing to be comfortable and stable in corners, as well as quiet at steady speeds - like a Golf. It's not a cheap option when new, which makes the savings available on nearly-new models more attractive. Volkswagen T-Roc buying guide. Build a new VW T-Roc.

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    Where Volkswagen's other tall crossover cars might cut it for young families, the Tiguan is the model you'll want as your children get older. The well-built interior has masses of space, and useful touches, such as rear seats that can slide backwards and forwards, so you can increase and decrease legroom or boot space as needed.


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    Prices are reasonable for the current car, which has been on sale in The prevous generation is also available with the same solid VW feel and space for the family. Build a new VW Tiguan. A seven-seat version of the current Volkswagen Tiguan, the Tiguan Allspace is longer, and with a bigger boot - when the rear row is folded. It's sold with a high specification, which makes it expensive for new car buyers.

    All of our Approved Used Volkswagen vehicles undergo a series of comprehensive tests and inspections ensuring they meet our standards before they reach the forecourt, you can drive away an Approved Used Volkswagen with even more peace of mind. Volkswagen Eastbourne. Volkswagen Worthing. Volkswagen Brighton. Volkswagen Haywards Heath. We have been rated 4.

    I'd definitely recommend Volkswagen Worthing because of its first class service. Volkswagen Worthing were helpful because Tristran and Lee sorted ot two problems with the Polo. Volkswagen Worthing were fantastic because, in my experience people buy from people Mark went out of his way to make my experience amazing, loved the delivery room, felt special even tho it was a used car.

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    We had a great experience at Volkswagen Eastbourne because Wayne went out of his way to find a car that met our requirements. He made the whole process very easy from start to finish. We love driving the Karoq and would have no hesitation in using the dealer again. I am still annoyed though.

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